Blog & use cases

How a company with invoice and card payments can ask for the contract number only where it is needed, first as a warning and then as a rule.

Why a field required at a stage is too blunt, and how to write rules like “Contract number is required when Payment method is Invoice” in Kommo.

How a company with a long sales cycle can make “plan the next step” part of working with a lead in Kommo, first as a reminder and then as a rule.

Why leads without a next task quietly die, what Kommo offers out of the box, and how to keep a user in the lead card until a task is planned.

How a trading or logistics company can turn a lead card with dozens of fields into a few collapsible groups in Kommo. Five headers instead of forty rows, set up in minutes.

Why a card with dozens of fields is slow to read, and how to group the fields under collapsible headers with a free widget in about five minutes.

How a trading or logistics company can stop long names ending in “…” on the Kommo board. Three switches, and every title and company name shows in full.

Why Kommo cuts long text on the kanban, in lists and in cards, and how to show it in full with a free widget in a couple of minutes.

How a renovation or service business can make VIP clients and big projects stand out on the Kommo board so managers reply to them first. Setup takes about a day.

Five Color Leads rules that make important leads stand out on the Kommo board at a glance, plus a five-minute setup guide for your team.